We received in a new ASUS laptop today that came loaded with a bunch of crap software with it. A notice was included that stated recovery/Windows CDs are no longer provided with the packaging. In order to create recovery discs if you ever want to re-install or re-format, you need to use the included AI Recovery software. After waiting about an hour for the software to create the recovery ISO images to be burned to DVD, the first DVD was burned successfully. The second DVD came up with an error stating “An exception error occurred during the burning process. DVD-2 needs to be burned again. Please insert a blank writable DVD” I tried many blank DVDs, but to no avail.
Finally, my solution was to copy the ISOs that the software created and burn them using a separate utility. These files can be found in My Documents/recovery_tmp.